Privacy Policy

Titan Company Limited (“Titan” or “we”) takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, website (including sub-domains and microsites) [and mobile applications]. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. By providing us your personal data, and/or visiting or using tanishq.sg, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide us your personal data and/or leave the website immediately.

We collect information, including personal information about you, as a user of tanishq.sg (Website) and/or visitor to the Website or administered social media page or in-store customer. This information may be any of the following: 

I. Information We Collect

1.1 Information that you provide Us - When creating an account profile either at our Website or in-store, we will ask for your name, email address and gender, date of birth, postal address, your date of birth, your contact preferences etc and information necessary for answering any security questions.

1.2. Information that is automatically collected when you visit our Website

When you use the services, certain information may be collected automatically, which includes:

a. Your computer’s Internet Protocol (IP) address,

b. Your browser type and operating system,

c. Web pages and links you visit within the services, 

d. Advertisements you view,

e. Your bandwidth speed and information about the software programs that are installed on your computer,

f. Standard server log information

g. Additional information about your interactions with the site. We may use tools and software to monitor and record information about your interactions with the site, including form field entries. We may collect and use this information for compliance verification purposes. 

1.3.  Information that we collect from other sources

We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

1.4. Combination of Information 

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our services, as well as information collected offline, across other computers or devices that you may use. 

II. Withdrawing Your Consent

a. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

b. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

d. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing if your name is registered in the NATIONAL DO NOT CALL (NDNC) registry to not receive any unsolicited marketing messages/communications.

e. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

• General:

Titan may use the information collected from you to register you or your device for a service, to provide a service or feature you request, to provide customized content and make recommendations based on your past activities on our website

• Advertisements:

Titan may use your information to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by post, email, telephone, in-device messaging and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under the applicable law.

TITAN may use your information to analyse and create user group profiles or segment data and to otherwise create anonymous, aggregated statistics about the use of our products, services and loyalty programs, which we may share with third parties and/or make available to the public.

• Product/Services Improvement:

TITAN may use your information to improve and enhance existing TITAN’s products, services and applications and develop new offerings, recommendations, advertisements and other communications and learn more about customers’ preferences in general.

• Information Collected by automated means

We use various tools to enhance your user experience and track users of our websites, including cookies and web beacons. These tools may collect personal information including your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access.

We use information collected from cookies and web beacons to improve your experience and the overall quality of our services. We may also use cookies and web beacons to collect information from third parties (such as Google) to help advertise our products and services, to analyse the effectiveness of our marketing or the performance of our websites, and to determine whether you may be interested in other products or services. We also use web beacons to help deliver cookies and compile analytics. Our cookies and web beacons may also come from third-party service providers who have permission to place such tools on our websites.

You can refuse to accept and delete cookies by adjusting your browser setting. Please note that refusing or deleting cookies may impact your browsing experience on our websites, or prevent you from using some of its services, and it may result in the deletion of any preferences you have set.

We may combine the information you provide us and information we automatically collect with information from public or third-party sources.

• Publish your reviews, comments and content:

Where you have uploaded product reviews, comments or content to our websites or application and made them publicly visible on TITAN’s link to, publish or publicize these materials elsewhere including in our own advertisements.

1. With regard to General Information, by using our website, you accept that we may use that information:
2. to help us make our website more useful, such as assessing what information is of most and least interest to you
3. to determine the website’s technical design specifications
4. to identify the system performance or problem areas
5. to track activity on the website, prepare reports, assess trends, and otherwise monitoring the way in which the website is being used.

We may share your personal information to assist with managing and running this site. We may share this information:

• Third party service providers: These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by the applicable laws.
• Business Transfers: We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
• Legal concerns: We may preserve, and have the right to disclose any information about you or your use of this site, without your prior permission if we have a good faith belief that such action is necessary to: (a) protect and defend the rights, property, or safety of Titan or its affiliates, other users of this site, or the public; (b) enforce the terms and conditions that apply to use of this site; (c) respond to claims that any content violates the rights of third parties; (d) respond to claims of suspected or actual illegal activity; (e) respond to an audit or investigate a complaint or security threat; or (f) comply with applicable law, regulation, legal process, or governmental requests.
• At your Option: Other than as set out above, you will receive consent when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
• Security and protection of our interests/assets: Deploying and maintaining technical and organizational security measures, conducting internal audits and investigations, conducting assessments to verify conflict of interests.
• Advertising: We may also share information with our advertisers and our advertising service providers. We will not disclose or share, or otherwise disclose your information to unaffiliated third parties for their own marketing unless so authorized by you.

This site and all information submitted by you or on behalf of you through this site may be collected, stored, and processed in countries other than the one in which you reside, including, but not limited to, Singapore.

We restrict access to your personal information to employees of ours, our affiliates, and third-party service providers who reasonably need it to support this site or provide our products or services. We have implemented physical, administrative, and technical safeguards to protect your personal information from unauthorized access. 

Although we use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration, and other incident with the disciplinary actions against the offender. As is the case with all computer networks linked to the internet, we cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security beyond our reasonable control.

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request for reasons beyond our control, we will inform you in writing of the time by which we will be able to respond to your request. 

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

We generally rely on personal data provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

• Name: Rajesh Ranjan
• Address : 'Integrity', No.193, Veerasandra, Electronics City P.O., Off Hosur Main Road, Bengaluru - 560 100.
• Email Address: dpo@titancompany.com
• Webform : Exercise Your Rights

This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.